A Special Note About the COVID-19 Virus
CTMAX has been listening carefully to the recommendations put forward by the CDC, the Connecticut Department of Public Health and all local authorities regarding the COVID-19 outbreak. Therefore, we have now elected to currently limit appointments to only those experiencing an urgent need. All elective procedures and consultations will be appointed or reappointed beginning at the end of day on Wednesday, March 18th to a time beginning or following April 6th.
In addition, we will be limiting patient visits to our Simsbury Office location until the current recommended lockdown has passed. Our Simsbury location is isolated from other offices and is easily maintained at the highest level for decontamination and recommended CDC guidelines under the current virus outbreak. While we realize this might present a burden to those coming from a more distant location, we believe this will assist in ensuring the safety of the patient, doctors and our staff. During this period our hours will also change and be limited to appointments between 9:00 AM and 1:00 PM. Appointments will be scheduled an hour a part to avoid overlap from one individual to another and limit waiting room times.
We would like to say that this message is our last regarding this situation and that we will resume normal operations on April 6th, however, we are aware that we will have to react to the facts on the ground and recommendations provided to us by our government health agencies. We wish everyone safety and good health in these difficult times. We believe that our people, communities and country will successfully prevail against this invisible enemy that we face.
The Doctors and Staff of Connecticut Maxillofacial Surgeons
While cases of Covid-19 / Coronavirus are yet to be known in our vicinity or locations, we are fully prepared in our offices for that eventuality. We have in the past and will continue to strictly follow CDC guidelines to prevent the transmission of any communicable diseases.
In addition to normal, precautions, we are currently requesting that all patients complete the paperwork for their visits online by going to the “Pre-Registration Area” on our website (click here or use button below). This information is delivered to us fully encrypted for your protection.
If you feel uncomfortable about using our on-line history form, please contact us, and we will either send your pre-visit paperwork in the mail or gladly email it to you in a PDF document. The documents can be returned to us either through our encrypted on-line document folder, scanned and forwarded to our office email address or given to us upon your arrival.
These processes will further reduce the needless handling of paperwork upon your arrival and assist in expediting your appointment. If you have any questions, please do not hesitate to contact us for assistance.